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         BMC Software koopt Magic Solutions van Network Associate         
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Leiderschapspositie in IT Service Management verder versterkt Schiphol-Rijk, 15/12/2003

BMC Software gaat Magic Solutions kopen van Network Associates voor een bedrag van circa 27 miljoen USD. Magic Solutions biedt help desk software en gerelateerde producten voor midden en kleinbedrijf. De acquisitie zal BMC Softwares koploperspositie in de IT Service Management markt verder versterken, aangezien Magic Solutions' service desk door meer dan 4000 klanten in het midden- en kleinbedrijf wordt gebruikt. De acquisitie, die naar verwachting binnen 60 dagen kan worden afgerond, zal ongeveer 200 werknemers van Magic Solutions toevoegen aan BMC Software. De eigendommen van Magic Solutions, waaronder Magic Service Desk en Magic Help Desk IQ, zullen binnen BMC Software deel gaan uitmaken van Remedy.

Meer details over de acquisitie vindt u in het hieronder volgende originele amerikaanse persbericht.

N.B. Om 17:00 Nederlandse tijd zal de conference call plaatsvinden waarin de details van de acquisitie worden besproken. U kunt deelnemen aan het telefoongesprek via + 1 719 867 0660, met toegangscode "BMC". Een opname van het gesprek zal gedurende één week te beluisteren zijn via + 1 719 457 0820, met toegangscode "BMC". Via www.bmc.com/investors is een live webcast bij te wonen. Een opname van de webcast zal binnen 24 uur op de website gearchiveerd worden en gedurende 90 dagen beschikbaar blijven.

BMC Software to Acquire Magic Solutions' Assets from Network Associates BMC Software, Inc. , a leader in enterprise management, today announced that it has agreed to acquire the assets of Magic Solutions from Network Associates for approximately $47 million in cash. Magic Solutions provides help desk software and related solutions targeted at small- to mid-sized organizations. The acquisition will further strengthen BMC Software's leadership position in the IT Service Management market by increasing BMC Software's reach to small- and mid-market sized organizations, as Magic has more than 4,000 customers using its service desk solutions. The acquisition, which is expected to close within 60 days, will add approximately 200 Magic Solutions employees to BMC Software. Magic Solutions' assets, which include Magic Service Desk and Magic Help DeskIQ, will become part of BMC Software's Remedy® business unit.

"As the economy offers positive signals for growth, vendors of consolidated IT service management technologies will look for acquisition opportunities to expand their presence in the marketplace," said Kris Brittain, research director at Gartner. "Enterprises should anticipate more consolidations as vendors improve their market penetration, from small- to enterprise-level, and build on their industry expertise."

"Customers of all sizes need the flexibility to adapt their IT solutions on the fly, and the scalability to expand their solution as their business grows, or as their needs change," said Jim Grant, vice president and general manager of BMC Software's Remedy business unit. "Magic Service Desk and Magic Help Desk customers will have more options to meet their business needs today and in the future with the suite of products from Magic Solutions, Remedy, and BMC Software."

Remedy's position as the industry-leading IT Service Management solutions provider will benefit Magic Service Desk and Magic Help Desk customers by providing best-in-class solutions with an integrated service management approach, and by offering end-to-end IT Service Management solutions capable of expanding with their business. Small- to mid-sized companies will be able to leverage their service desk and help desk solutions as a step toward complete Business Service Management (BSM). BMC Software's BSM strategy enables customers to change the way they do business ? to begin managing IT from a business perspective. Using BSM solutions, customers can understand and predict the impact of technology changes on the business, and conversely, understand how changes in the business impact the IT infrastructure.

"In addition to allowing BMC Software to expand its leadership position in the IT Service Management market, acquiring Magic Solutions' assets is a financially attractive transaction that is consistent with our disciplined approach to acquisitions," said Jeff Hawn, senior vice president of operations for BMC Software.

"Magic Solutions is a highly profitable business with positive cash flow. This transaction is expected to be accretive for BMC Software early in the next fiscal year."

Network Associates is a publicly traded company. The Magic Solutions division of Network Associates is located in Plano, Texas, with satellite offices in Canada, Europe, and India. The division provides service management solutions designed to automate complex business processes for small- and mid- sized companies. The customizable interface of Magic Solutions provides the flexibility to integrate into business processes. It can be used out of the box, with standard best practices, or the interface can be easily modified to meet specific business requirements.

"Our decision to sell Magic Solutions' assets is based on what we feel will best benefit our customers and shareholders," said George Samenuk, chairman and CEO of Network Associates. "This transaction will expand the offerings for Magic Solutions' customers, allow for continual high level of customer support, and reinforce Network Associates' focus on network and system security solutions."

A conference call to discuss today's announcement is scheduled for today at 10:00 a.m. CST. Those interested in participating may call (719) 867-0660 and use the passcode "BMC." To access a replay of the conference call, which will be available for one week, dial (719) 457-0820 and use the passcode "BMC." A live webcast of the conference call will be available on the company's website at www.bmc.com/investors. A replay of the webcast will be available within 24 hours and archived on the website for 90 days. Network Associates will host a conference call today at 10:00 a.m. Eastern, 7:00 a.m. Pacific to discuss the sale. Participants should call (888) 592-9609 (U.S.), (210) 839-8508 (international), pass code: NET. A replay of the call will be available for 30 days at www.networkassociates.com.
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About Network Associates With headquarters in Santa Clara, California, Network Associates, Inc. (NYSE: NET) creates best-of-breed computer security solutions that prevent intrusions on networks and protect computer systems from the next generation of blended attacks and threats. Offering two families of products, McAfee® System Protection Solutions, securing desktops and servers, and McAfee Network Protection Solutions, ensuring the protection and performance of the corporate network, Network Associates offers computer security to large enterprises, governments, small and medium sized businesses, and consumers. For more information, Network Associates can be reached at (972) 963-8000 or on the Internet at www.networkassociates.com. About BMC Software BMC Software, Inc. , is a leading provider of enterprise management solutions that empower companies to manage IT from a business perspective. Delivering Business Service Management, BMC Software solutions span enterprise systems, applications, databases and service management. Founded in 1980, BMC Software has offices worldwide and fiscal 2003 revenues of more than $1.3 billion. For more information about BMC Software, visit www.bmc.com. About Remedy Remedy, a BMC Software company headquartered in Sunnyvale, California, provides Service Management software that enables organizations to automate and manage internal and external service and support processes. The Company's out-of-the-box, best practice applications help customers align service and support with business objectives. These applications ? including Remedy Help Desk®, Remedy Asset Management, Remedy Change Management, Remedy Service Level Agreements, and Remedy Customer Support ? improve service quality, control assets and change, and reduce costs. All Remedy applications are built on the company's highly flexible Action Request System development platform, allowing customers to easily adapt Remedy solutions to meet unique and changing requirements. Remedy customers include 75 percent of Fortune 100 companies and 60 percent of Global Fortune 500 companies. More than 7,000 Remedy customers worldwide employ solutions developed throughout the company's 13 years of product evolution and investment. Locate additional company and product information at www.remedy.com.

This news release contains both historical information and forward-looking information. Statements of plans, objectives, strategies and expectations for future operations and results and benefits of the transaction described herein, identified by words such as "believe," "anticipate" and "expect" are forward-looking statements. Forward-looking statements are subject to a number of factors that could cause actual results to differ materially from our expectations. In addition to other possible factors not listed, factors that could cause the actual results and benefits of the Magic Service Desk acquisition to differ materially from those expressed in forward-looking statements include inability to successfully transition the operations of the Magic Solutions assets; difficulty in integrating the Magic Service Desk technology with BMC Software products; higher than expected integration costs; and other factors, including but not limited to those discussed in BMC Software's Securities and Exchange Commission filings, including but not limited to the Form 10-K for the fiscal year ended March 31, 2003 and other filings with the SEC. BMC Software undertakes no obligation to update information contained in this release. BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. Remedy, the Remedy logo and all other Remedy product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks or registered trademarks belong to their respective companies. © 2003 BMC Software, Inc. All rights reserved.

Voor redactionele informatie: NewsEngine PR Nederland Ineke Tiesinga
+31 20 567 21 70 ineke.tiesinga@newsenginepr.com Ref.:BNL0021-1892EE